-Act as a key point of contact for clients for marketing management matters
-Discuss marketing strategies with clients and oversee debrief sessions with nexlabs internal teams through job requests and other documentation tools in place
-Suggest, design and implement impactful ATL and BTL marketing campaigns that can generate clients’ expected outreach on optimal ROI
-Align on key performance indicators with client and liaise with different stakeholders within the organization, to achieve highlighted goals
-Oversee client queries effectively and in a timely manner
-Develop strong, long-term client relationship and maintain frequent contact
-Review and support presentation of periodic performance reports to clients and assess insightful learnings 
-Oversee assigned accounts and team members making sure clients’ satisfaction is high and retention rate above industry standards
-Stay up-to-date with digital technology and marketing trends how they can impact positively the businesses of our clients
-Oversee quality assurance to the service delivered by the team.
-Oversee performance of the assigned team and report to Account Director. 
-Drive Outcomes, Profitability and Productivity across your Accounts
-Strengthen internal relationships to ensure a seamless experience for our Clients.
-Articulate coherently and professionally the value and benefits of nexlabs with positive and high energy attitude.
-Develop thought leadership around digital technologies.
-Empower and lead the team to deliver high quality work.
-Other work related duties as assigned by supervisors

-Diploma/undergraduate/bachelor degree – preferably in business administration, economics, finance, marketing or similar
-3-5 years of experience in account management
-Strong analytical and problem solving skills
-Ability to professionally develop and manage processes
-Strong focus on getting things done
-Operational mentality
-Motivation to work in a highly dynamic and challenging environment
-Experience in managing multicultural teams in high growth companies
-Excellent communication skills
-Excellent English language skills

If this role is of interest to you please apply here or email us ([email protected]) a recent copy of your CV with current salary and expected salary. Our HR team will contact you within 2 weeks of the closing date to let you know if you have been shortlisted.