Posted On : 6 years ago | 752 total views, 1 today
Digital Account Manager
Job Description
- Act as a key point of contact for clients for marketing management matters
- Discuss marketing strategies with clients and oversee debrief sessions with nexlabs internal teams through job requests and other documentation tools in place
- Suggest, design and implement impactful ATL and BTL marketing campaigns that can generate clients’ expected outreach on optimal ROI
- Align on key performance indicators with client and liaise with different stakeholders within the organization, to achieve highlighted goals
- Oversee client queries effectively and in a timely manner
- Develop strong, long-term client relationship and maintain frequent contact
- Review and support presentation of periodic performance reports to clients and assess insightful learnings
- Oversee assigned accounts and team members making sure clients’ satisfaction is high and retention rate above industry standards
- Stay up-to-date with digital technology and marketing trends how they can impact positively the businesses of our clients
- Oversee quality assurance to the service delivered by the team.
- Oversee performance of the assigned team and report to Account Director.
- Drive Outcomes, Profitability and Productivity across your Accounts
- Strengthen internal relationships to ensure a seamless experience for our Clients.
- Articulate coherently and professionally the value and benefits of nexlabs with positive and high energy attitude.
- Develop thought leadership around digital technologies.
- Empower and lead the team to deliver high quality work.
- Other work related duties as assigned by supervisors
Job Requirements
- Diploma/undergraduate/bachelor degree – preferably in business administration, economics, finance, marketing or similar
- 3-5 years of experience in account management
- Strong analytical and problem solving skills
- Ability to professionally develop and manage processes
- Strong focus on getting things done
- Operational mentality
- Motivation to work in a highly dynamic and challenging environment
- Experience in managing multicultural teams in high growth companies
- Excellent communication skills
- Excellent English language skills
Office location
Room 04,12th floor, Crystal Office Tower, Junction Square Compound, Kyun Taw Road, Kamayut Township, Yangon, Myanmar
Apply for this position
If this role is of interest to you please apply here or email us ([email protected]) a recent copy of your CV with current salary and expected salary. Our HR team will contact you within 2 weeks of the closing date to let you know if you have been shortlisted.
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